A High and Sustainable availability of ICT Resources

To ensure high and sustainable availability of ICT resources through quality management, control and maintenance processes that are customer oriented.

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Get Started
Starting point for those new to DICTS. Find out what we're all about..
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Security
We're strengthening the security of IT infrastructure and information
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Internet & Wireless
All you need to know about the internet and wireless around Makerere
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Help Desk
We are available & ready to address all your ICT related issues
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Communications
Includes Telephone & Mobile communication solutions for Makerere University
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Web Development
We have tonnes of experience in Web development using various technologies.
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Software & Apps
Inventory of available software & apps for the Makerere Community
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Training
Check out our Internships, Training and Volunteering Opportunities
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IT Services Dashboard

Critical Systems/Services Current Status
ACMIS Service Upgrade
E-Learning Service Up/Operational
Email Services Service Up/Operational
Internet Services Service Up/Operational
Network Services Service Up/Operational
Web Services Service Up/Operational

Events/Projects

Get Answers

We’ve answered many of your ICT related questions, posted Tips & Procedures to simplify your IT experiences and put them all in one place.

Open Answers

Visit our Support Desk

We have a Support Desk for our users and a well experienced team to quickly answer your questions.

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© 2022 All rights reserved - Directorate for ICT Support (DICTS) - Makerere University

Available Office Time: 8:00am - 5:00pm (Monday - Friday)

Service Desk - https://support.mak.ac.ug

Email: helpme@dicts.mak.ac.ug
Phone: 0414 531343/437
Hours: 9:00am - 5:00pm